What is Customer First Award for Excellence?

Customer Circle

Customer First Award for Excellence

Progressive Chrysler Dodge Jeep Ram is committed to offering our Massillon customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:

Training Certification:
our sales and service staff never stop improving our growth and knowledge base

Employee Survey:
your feedback is invaluable and we take all comments into consideration

Facility Certification:
we strive for a comfortable, clean, and professional showroom at all times

Process Validation:
our best practices and orders of business revolve around you, the customer

Performance Measures:
how we perform on all matters of the car-selling experience

We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.

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(330) 879-3696

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7966 Hills and Dales Rd NW • Massillon, OH 44646

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-7pm

Open Today! Parts: 7:30am-7pm

Progressive Chrysler Dodge Jeep Ram

7966 Hills and Dales Rd NW Massillon, OH
Phone: (330) 879-3696 http://maps.google.com/?q=7966%20Hills%20and%20Dales%20Rd%20NE%2C%20Massillon%2C%20OH%2044646

Parts

Phone: (844) 563-0278

Mobile Parts

Phone: (844) 632-4258

Sales

Phone: (330) 879-3696

Mobile Sales

Phone: (330) 879-3696

Service

Phone: (330) 879-3258

Mobile Service

Phone: (330) 879-3258

40.8200211 -81.5002